Shipping Policy

At ElectricBikes , we are committed to delivering your order quickly, securely, and at no additional cost. Please review the details of our shipping process below.

Shipping Cost

We offer free standard shipping on all orders within the United Kingdom. There are no hidden fees or minimum order requirements.

Delivery Time

Orders are processed within 1 to 2 business days. Standard delivery time is estimated between 3 to 8 business days. Delivery times may vary depending on the courier, location, and external factors beyond our control.

Order Processing

Once your order is confirmed, you will receive an email confirmation with order details. When your order is dispatched, you will be notified by email, and tracking information will be provided when available.

Shipping Restrictions

At this time, we only ship within the United Kingdom. We do not currently offer international shipping.

Delayed or Lost Deliveries

If your order is delayed or lost, please contact us at contact@elctricbikes.com with your order number. We will work with the courier to resolve the issue and arrange a replacement or refund if necessary.

Damaged Packages

If your order arrives damaged, please contact us immediately with photos of the package and items. We will arrange a replacement or full refund at no extra cost.